Free in-home assessment
Tell us what you need. We visit, measure, and show you product options — no pressure, no charge.
Takes ~30–45 minHTR Solutions replaces drafty windows and tired doors across BC and Alberta — from Prince Rupert to Calgary — and helps you claim every energy rebate you qualify for.

The programs you qualify for depend on where you live. Here's what's available across our service areas — we confirm exact eligibility and amounts during your free in-home assessment.
For Métis (MNBC) citizen homeowners, 60+, who own and live in their home. Windows, doors and skylights are eligible. Income limits apply.
Once-per-lifetime grant paid to the homeowner. Written MNBC approval required before work begins.
For PNG natural gas or propane customers upgrading windows, doors and home insulation.
Subject to program funding — we confirm current availability during your free assessment.
Finance up to 100% of your window, door and siding upgrade — up to $50,000 — repaid through your property taxes over up to 20 years. The balance transfers to the new owner if you sell.
Low fixed rate. Available through registered contractors in participating Alberta municipalities.
A low-interest loan for Alberta homeowners 65+ to fund energy-efficient upgrades like new windows and doors, repaid from your home equity.
Income and home-equity conditions apply.
Eligibility depends on the program and where you live. You may qualify if:
From a single foggy window to a whole-home replacement, we supply and install products built for BC's coastal weather.

Quad Sill Arctic Collection — vinyl, triple-pane & Low-E built for the coast.

Entry, French & sliding patio doors that seal tight and look sharp.

ENERGY STAR® systems plus help claiming CleanBC, FortisBC & federal rebates.
Three easy steps from first call to finished install — with us handling the rebate side for you.
Tell us what you need. We visit, measure, and show you product options — no pressure, no charge.
Takes ~30–45 minYou get a clear, itemized quote with the exact rebates you qualify for already factored in.
We file the paperworkOur local crew installs clean and tidy, hauls away the old units, and leaves your home better than we found it.
Most jobs: 1–3 daysFrom BC's north coast to central and southern Alberta — Prince Rupert, Kitimat, Terrace, Calgary, Red Deer, Lethbridge and Medicine Hat. Local crews, local know-how, local rebate programs.
Not sure if we reach you? Message us on WhatsApp — if you're nearby, we'll come out.
Don't let budget hold you back — we offer 0% interest payment plans, monthly installments, and financing options to fit every household. Ask us about your options during your free quote.
Qualify for interest-free plans and pay exactly what your project costs — nothing more.
Spread the cost into comfortable monthly installments that fit your household budget.
A quick, simple application with fast decisions — so your project can start sooner.
Straight answers on condensation, glass, frames, rebates and installation — written for coastal northwest BC.
Interior condensation is warm, humid indoor air meeting a cold glass surface — like a cold drink sweating in summer. It's a humidity-and-temperature problem, not always a window defect. Old single-pane and failed units run very cold, so they collect moisture first. Lowering indoor humidity and upgrading to warmer-surface glass both reduce it.
Inside the glass (room side): indoor humidity is too high for the glass temperature; manageable. Outside (exterior surface): usually a GOOD sign — the window insulates so well the outer glass stays cool enough to catch morning dew; harmless and temporary. Between the panes: the sealed unit has failed and moisture is trapped; this needs repair or replacement.
They greatly reduce it but can't override physics. New units with warm-edge spacers and Low-E coatings keep the interior glass much warmer, so condensation forms far less often. But a home that generates lots of moisture (cooking, showers, drying laundry indoors) with no ventilation can still see some on the coldest days. Windows plus reasonable humidity control is the real fix.
The colder it is outside, the lower indoor humidity should be. A common guideline is about 30–40% relative humidity in mild winter weather, dropping toward 25–30% in deep cold snaps. Persistent fog on good windows usually means the indoor air is too humid — a bathroom fan, range hood, or HRV usually solves it.
Two usual reasons: those windows are in higher-moisture rooms (kitchens, bathrooms, bedrooms), or they're in spots with poor air circulation — behind heavy curtains, blocked by furniture, or far from a heat register. Cold air pooling against the glass plus trapped moisture equals fog.
Mould means moisture has sat on that surface repeatedly. Clean the existing growth, then tackle the source: lower indoor humidity, improve airflow around the window, and address any cold drafty unit producing condensation. Recurring mould around windows is one of the clearest signals that aging windows should be replaced.
Usually not. Room-side condensation on a new window points to indoor humidity, not a fault, and exterior dew is a sign of good insulation. The one case that IS a defect is moisture sealed between the panes, which shouldn't happen on a new unit and would be a warranty matter.
Frost is condensation that froze because the glass surface dropped below freezing — a hallmark of single-pane or failed older windows combined with high indoor humidity. Warmer multi-pane glass rarely gets cold enough on the room side to frost, which is why upgrading usually eliminates it.
Book a free in-home assessment — we'll measure, recommend the right glass package, and quote your project net of CleanBC rebates.
Tell us a little about your project. We'll confirm your rebate eligibility and book a free in-home assessment at a time that suits you.
See the difference for yourself
Slide to compare a recent before & after — then hear from homeowners across the region.
Terrace bungalow — 9 windows + patio door replaced in 2 days. Drag to compare.
~32% warmer in winter"Our 1970s windows were soaked with condensation every winter. HTR swapped all nine in two days and walked us right through the CleanBC rebate. Night-and-day difference."
"Honest quote, local crew, no surprises. The new patio door is gorgeous and the house already feels warmer. Couldn't recommend them more."
"They handled the rebate paperwork start to finish — I just signed. Install was tidy and they hauled the old doors away. 10/10."